Welcome to mariahsservices.com, operated by Tylan Norvin LLC. These Terms & Conditions govern your use of our website and your purchase of home services, including cleaning, yard maintenance, gardening, and junk removal services.
By accessing our website or purchasing a service through our website, you agree to be bound by these Terms & Conditions. If you do not agree with these terms, please do not use our website or purchase our services.
1. Our Services
Tylan Norvin LLC provides local, in-home and on-site services in and around Wahiawa, Hawaii. Our services may include:
- Home Cleaning
- Yard Maintenance
- Gardening Services
- Junk Removal
- Other related residential services that may be offered through our website
Services are purchased online through our website. Customers may select the service they need and submit an order through the available checkout process.
All services are intended for customers located within our designated service area.
2. Local Service Area
Our services are primarily intended for customers in Wahiawa, Hawaii and eligible nearby locations.
Before purchasing a service, customers should ensure that the service address is within our service area. If we determine that a purchased service cannot reasonably be provided at the submitted address, we may contact the customer to discuss available options or issue a refund when appropriate.
Service availability may depend on location, property conditions, scheduling capacity, service type, and other practical considerations.
3. One-Time Service Purchases
All services purchased through our website are one-time purchases unless otherwise expressly stated on the applicable service page.
Purchasing a service does not automatically create a subscription, recurring billing arrangement, membership, or continuing payment obligation.
Customers will only be charged for the service or services they select and purchase through the website.
4. Online Orders and Service Requests
When placing an order, customers are responsible for providing accurate and complete information, including:
- Customer name
- Contact information
- Service address
- Selected service
- Any requested service details
- Any other information necessary to provide the service
Providing incorrect or incomplete information may delay the service or prevent us from completing the requested service.
5. Pricing and Payment
Prices displayed on our website are based on the scope of the applicable service.
Certain services may vary in actual cost depending on factors such as:
- Property size
- Amount of work required
- Condition of the property
- Amount of debris or junk
- Accessibility
- Service location
- Additional work requested by the customer
If the actual scope of work materially differs from the service purchased online, we may contact the customer before performing additional work.
Online payments must be completed through the payment methods available during checkout.
6. Scheduling
After an order is placed, we may contact the customer using the contact information provided during checkout to coordinate a suitable service date and time.
Service appointments are subject to availability.
The purchase of a service does not necessarily guarantee a specific appointment time unless that time has been expressly confirmed by Tylan Norvin LLC.
Customers should provide reasonable access to the property at the scheduled appointment time.
7. Customer Responsibilities
Customers are responsible for ensuring that our service personnel can safely access the area where services are to be performed.
Customers should:
- Provide accurate service information.
- Ensure reasonable access to the property.
- Secure pets when necessary.
- Inform us of relevant property conditions.
- Remove personal or valuable items from work areas when appropriate.
- Provide any necessary instructions before service begins.
We may decline or stop a service if conditions at the property create an unsafe environment for our personnel.
8. Junk Removal Restrictions
For junk removal services, customers must accurately describe the materials they want removed.
We may refuse to remove items that are prohibited, hazardous, dangerous, illegal, contaminated, or otherwise unsuitable for ordinary junk removal services.
Examples may include hazardous chemicals, explosives, radioactive materials, certain medical waste, and other restricted materials.
Customers remain responsible for disclosing the nature of materials before service begins.
9. Property Access and Service Conditions
Our ability to complete a service may depend on reasonable access to the property and work area.
If the service cannot be completed because the customer does not provide access, the property is unsafe, or the actual conditions substantially differ from the information provided at checkout, we may need to reschedule or modify the service.
Additional charges may apply when additional work is requested or when the actual service requirements materially exceed the purchased service scope, subject to customer approval where applicable.
10. Cancellation and Rescheduling
Customers who need to cancel or reschedule a service should contact us as soon as possible.
Cancellation and refund eligibility are governed by our Refund & Cancellation Policy.
Repeated failure to provide access to the property or repeated missed appointments may result in cancellation of the service request.
11. Service Results
While we make reasonable efforts to provide professional and satisfactory services, results may vary depending on the condition, age, material, size, accessibility, and other characteristics of the property or items being serviced.
We do not guarantee that every stain, defect, weed, debris accumulation, or other condition can be completely removed or corrected.
12. Website Use
You agree not to:
- Use the website for unlawful purposes.
- Provide false or misleading information.
- Attempt to interfere with website operations.
- Attempt to gain unauthorized access to website systems.
- Copy or misuse website content without permission.
We reserve the right to restrict or terminate access to the website when necessary.
13. Intellectual Property
All website content, including text, graphics, logos, images, page layouts, service descriptions, and other materials, is owned by or licensed to Tylan Norvin LLC unless otherwise indicated.
You may not reproduce, distribute, modify, or commercially use our website content without prior written permission.
14. Limitation of Liability
To the extent permitted by applicable law, Tylan Norvin LLC will not be responsible for indirect, incidental, consequential, or special damages arising from the use of our website or services.
Our liability relating to a particular service will be limited to the amount actually paid for that service, except where a different limitation is prohibited by applicable law.
Nothing in these Terms & Conditions is intended to exclude or limit liability that cannot legally be excluded or limited.
15. Changes to These Terms
We may update these Terms & Conditions from time to time.
Updated terms will be posted on this page with a revised effective date. Your continued use of our website after changes are posted constitutes acceptance of the updated terms.
16. Contact Information
If you have questions about these Terms & Conditions, please contact:
Tylan Norvin LLC
1363 Loko Dr Wahiawa, HI 96786
Phone: +1 (808) 774-5015
Email: mariah@mariahsservices.com
Website: www.mariahsservices.com